Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Product or Service Quality
Style and Design
Turnaround Time
Value for money

I purchased 2 Yamaha four stroke F115 outboard engines from Yamaha dealer in Abu Dhabi " Alyousuf " October 2013. Regular and timely service done with them with no reported problems or misuse.

Last July while driving the boat, one engine exploded with a bang from the top compartment. Next day the dealer examined it and found no reason whatsoever to explain why it was totally destructed that way.

They refused to repair it as a manufacurer defect and refused to let me correspond with the manufacturer claiming it went out of warranty few months earlier. The engine has done 375 hours of use only and it is definitly a manufacturer defect but they insisted on me paying for the repair.

Product or Service Mentioned: Yamaha Motor Boat Engine.

Reason of review: Damaged or defective.

Monetary Loss: $25000.

Preferred solution: Full refund.

I didn't like: No customer support, Product.

Company wrote 0 private or public responses to the review from Aug 20, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like