Yamaha Motor - INCOMPETENT SERVICE TECHNICIAN BY A YAMAHA DEALER IN LAS PINAS CITY PHILIPPINES
Oct.17, 2014 I had my Yamaha YBR125 serviced for Preventive Maintenance.
Mechanic in Tres Hermanas Motors Corp (Phils) made adjustments on the Iddling and Air Pressure that made my unit poorly starting. I went back, he raised the RPM to a level thats so annoying and told me that the Diaphragm needs to be replaced. I went to another dealer to have a 2nd opinion. To my surprise after spending the 8 hours, the 2nd mechanic told me that the TIMING WAS BADLY ADJUSTED.
I called up Tres Hermanas Manager and demanded for a refund of what i've paid. He said they can't refund because it's already receipted. Reputation of Yamaha Motorcyles to have best qualities are at stake if these kind of dealers/mechanics continue to service Yamaha customers in the Phils. I demand a written apology, damages and refund of what I've paid for.
My number 09088156833.
More Review Details
What I liked
What I disliked
- Incompetent mechanic
- No customer relations by dealer
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Yamaha Ybr125
- Review category
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