Product: Yamaha Motor Jet Ski Cover Clear all filters (4 of 4 reviews match)
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JetSkiCovers Com - Steer Away

1.0
Details
Ordered cover on 8/23/2019. Waited a couple days and called to get an update. Keep in mind when you call this company you will sit on hold for 35 minutes minimum before someone answers. I was told she could only open a ticket to find out but would hear back in 24-48 hours. Of course that time passed and I heard NOTHING. Multiple follow ups and individuals telling me I would hear back by end of business. NEVER happened. Then 2.5 weeks later I get an email telling me the color I chose was out of stock. Does it really take that long to tell me that?!! Chose another color and then the company did not even offer to send expedited delivery. STAY AWAY! This is unfortunately why small businesses fail.
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Review
#1651759 Review #1651759 is a subjective opinion of poster.
Product
Yamaha Motor Jet Ski Cover
Cons
  • Deceptive advertising
  • Poor customer service
  • Does not answer phone in timely manner
Reason of review
Poor customer service
Loss
$99
Preferred solution
Full refund

JetSkiCovers Com - Steer Away

1.0
Details
I purchased a cover three weeks ago. After emailing and calling (keep in mind it takes 35 minutes on average for someone to answer) they email me 3 weeks later saying the color I chose was out of stock. After multiple calls and promises that were never followed through with they don't even offer to send expedited delivery. Steer away!
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Review
#1651748 Review #1651748 is a subjective opinion of poster.
Product
Yamaha Motor Jet Ski Cover

JetSkiCovers Com in Keansburg, New Jersey - Fraud, bait and switch, restocking fee

1.0
Details
Around May, 2019. Do not buy from this website. You know the saying, "you get what you pay for." Well it is even worse then you can ever expect. My father purchased a cover for a $16,000 Yamaha. The description did not mention nor show zippers. Being that it is "Semi-Custom" fit, and seeing straps in the photo, we were lead to believe it was a stretch cover and straps are used to tie up the slack. Instead zippers are installed in which they would rub directly on the paint while flapping in the wind. The material is also no even the same as photoed. There is clearly a difference in threading. Instead of getting heavy duty material, you receive a product that looks like it is made out of dollar store backpacks. If you want a return then you pay a 20% restocking fee. It is a scam company that runs off restocking fees and people who do not want to deal with the return process. I am fighting it with my credit card.
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Review
#1572716 Review #1572716 is a subjective opinion of poster.
Product
Yamaha Motor Jet Ski Cover
Reason of review
Not as described/ advertised
Preferred solution
Full refund

JetSkiCovers Com - Do NOT deal with these folks - Bad, Bad, Bad

1.3
Details
I purchased a waverunner cover that was supposed to fit my Yamaha Waverunner - by year/ make and model. The fit was not even close. I called and they said return it and we'll send another - REALLY - they would send me another of the same and it would also not fit ? I asked for a refund and they said sure but we will charge a 20% restocking fee. When I complained they responded with this - " Semi custom covers can generally run inches to a foot too short or too long" give me a break !!! Had that info. been posted in their advertising I would never have ordered from that company. They seem to be in an alternative universe. To confuse things even more the responses I got were from various company names - then they told me they were really all the same folks so beware ! I might also mention the cover had weird zippers (that did nothing) and was generally very poor quality - don't be fooled by the 10 year warranty as I'm sure they would just keep shipping you the same JUNK !!
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Review
#1195215 Review #1195215 is a subjective opinion of poster.
Product
Yamaha Motor Jet Ski Cover
Pros
  • Nice web site
Cons
  • Deceptive advertising
Reason of review
Bad quality
Loss
$23
Preferred solution
Full refund
Tags
  • Bad Jet Ski Covers

Contact Yamaha Motor Customer Service

Mailing Address:
Yamaha Motor Corporation, USA
6555 Katella Avenue 1270 Chastain Road Kennesaw, GA 30144
Cypress, CA 90630
USA
Phone:
(800) 252-5265
All Yamaha Motor Contacts

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